ALEXANDER KASSER THEATER COVID ATTENDANCE THEATER POLICY
OUR PLAN TO KEEP PATRONS, ARTISTS, AND STAFF SAFE THIS SEASON
Ensuring the health and safety of our artists, staff, and patrons is our top priority.
To protect audiences and the community from illness and to slow transmission of COVID-19, the following policies are in place:
Audience members will be asked to show proof of COVID-19 vaccination before entering the venue. Accepted forms for proof of vaccination include a physical vaccine card with your name on it or on your mobile phone, a digital photo of your vaccine card, or the record of your vaccination displayed via the approved state app Docket or another official vaccine record. “Fully vaccinated” means the performance date you are attending must be at least 14 days after your second dose of an authorized two-dose COVID-19 vaccine OR at least 14 days after your single dose of an authorized single dose COVID-19 vaccine.
All audience members and staff must wear masks inside the theater.
On the day of your performance, Montclair State University asks that you and the members of your party fill out a Hawk Check Self-Assessment, a health declaration, and contact tracing form.
Please follow these simple steps:
- Click the Hawk Check link above
- Click the red button, Take the Hawk Check Self-Assessment Here
- Click Visitor, click Next.
- Please enter your information.
- In the Location of Visit and Person, you are Visiting fields enter: Kasser Theater, click Next.
- If you are cleared to come onto the campus you will see a two-thumbs-up smiley face.
- Hawk Check is to be completed the day of your performance by all members of your party.
This policy goes into effect on October 1 and is in place until further notice.
Ticket holders who are unable to comply with this policy cannot be admitted. We will offer full refunds and on-account credits for patrons who are unable to adhere to these policies. Please contact Kasser Theater Patron Services to discuss your ticketing options – 973-655-5112.
We are all in this together. We cannot thank you enough for your support as we continue to ensure the health and safety of our dancers, staff, and patrons.
All information displayed is subject to change as necessary at any time. Please check back regularly for the most up-to-date information.
WHAT IF I FORGET MY PROOF OF VACCINATION?
If you forget any documentation required (acceptable forms of proof of vaccination are listed above), you will not be permitted to enter the performance. You will be directed to the patron services team to discuss your ticketing options/alternatives.
WILL SEATS BE SOCIALLY DISTANCED IN THE THEATRE?
WHAT OPTIONS ARE AVAILABLE FOR TICKET HOLDERS WHO ARE UNABLE TO COMPLY WITH THE ABOVE POLICY?
Ticket holders who are unable to comply with the above vaccination and mask requirements are eligible for a full refund or credit. Please get in touch with Patron Services at 973-655-5112 or firstname.lastname@example.org, and we will be happy to accommodate you.
WHAT OPTIONS ARE AVAILABLE FOR TICKET HOLDERS WHO CONTRACT COVID-19, HAVE SYMPTOMS OF COVID-19, OR BELIEVE THEY HAVE BEEN EXPOSED TO COVID-19 LEADING UP TO THEIR PERFORMANCE DATE?
If you have tested positive for COVID-19 (with or without symptoms), are experiencing symptoms of COVID-19, or believe you have been exposed to COVID-19 at any time in the 14 days leading up to your performance date, please do not attend and contact Patron Services at 973-655-5112 or email@example.com. You will be eligible for a full refund or credit from Colorado Ballet if tickets were purchased directly from Colorado Ballet. We will be happy to accommodate you.
WHAT HAPPENS IF PERFORMANCES ARE NOT ABLE TO PROCEED AS PLANNED?
Should a performance be canceled due to COVID-19, ticket holders for that performance will be eligible for a full refund or credit.
WILL CONCESSIONS STILL BE AVAILABLE FOR PURCHASE?
At this time, concessions will not be available for purchase.
IS IT MY RESPONSIBILITY TO COMMUNICATE YOUR POLICIES TO MY GUESTS WHO WILL BE ATTENDING WITH ME OR IN MY PLACE?
Yes, it is the responsibility of the individual who purchased performance tickets to communicate the above health and safety requirements to all individuals who may be attending with them or maybe attending in their place. The above requirements apply to individuals in attendance.